Talk through your day
Show us where things get stuck: the calls, the intake, the callbacks, or the handoffs.
A better day at your practice
More care.
Less busywork.
A better patient experience starts with a better-supported team.
Clara answers the phone. Felix chats with patients on your website — booking, rescheduling, refills, and messages to your team. Both connect to your EMR for supported actions and land on one staff worklist.
Support your team. Don’t replace the human touch.
Built for independent practices.
Designed around real people.
The problem isn’t your people
They’re doing too much.
Let’s change that.
The phone rings. A patient is waiting. Yesterday’s callbacks are still on the list. Even a great team can spend the day just trying to keep up.
DocAssistants takes routine work off their hands and brings the next steps into one place. So your team can move from managing a backlog to building relationships.
01A smoother experience
for your patients
for your patients
02Room to do meaningful work
for your team
for your team
03A healthier way to grow
for your practice
for your practice
Technology handles the routine.
Your people make the difference.
Beyond a less busy front desk
Time back is good.
What you do with it is better.
Give your front desk the space to be a patient relationship team. Not just answering the next call, but making the calls that matter.
Check in after the visit
Make room to ask how a patient is doing and route concerns to the right person.
Close the loop on concerns
Know who needs a call, why, and what happened last time.
Help patients stay connected
Follow through on overdue visits and next steps, with every attempt logged.
Better operations. A healthier practice.
Good patient care.
Good business, too.
The goal isn’t simply to do more with less. It’s to build a practice where patients feel looked after, staff can do their best work, and growth is sustainable.
Start here
Less operational friction
Reduce repetitive tasks, scattered requests, and avoidable back-and-forth.
Make room for
More patient attention
Give your team capacity for timely follow-ups and thoughtful conversations.
Work toward
A stronger practice
Lower administrative costs. Better continuity. More opportunities to retain patients and grow revenue.
Patient experience first. Business performance follows.
Outcomes depend on your workflows, adoption, and patient volume. We’ll define what success looks like for your practice.
A practical starting point
02 / Built around youStart with what’s hardest.
Build from there.
You don’t need to change everything at once.
Start with the work that needs the most help.
See your workflow
Explore how DocAssistants fits your team, with clear boundaries and approval steps.
Agree on a focused start
Confirm the setup, integration needs, and measures that matter before moving forward.
Trust is part of the workflow
More support.
Not less control.
Patient relationships depend on trust. So does the technology behind them.
Read our security commitmentsWe sign a BAA
A Business Associate Agreement is part of how we work with your practice.
Your team has the final say
Staff review and approve prepared actions. Unsupported actions are refused, not guessed.
US data residency
Patient data stays in the United States and is not used to train foundation models.
A clear record of activity
Tool calls and state changes are logged, so your team can trace what happened.
A few good questions
Let’s clear
things up.
Have something else in mind?
Is this meant to replace our front desk?
No. The goal is to support your people, not remove the human touch. DocAssistants handles routine work and organizes next steps so your staff have more room for personal service, follow-up, and patient relationships.
Is DocAssistants just an AI receptionist?
Clara, our AI voice assistant, is one part of the service. Felix, our website chatbot, is another — already shipped and in use on practice sites. Felix can help patients book, reschedule, request refills, raise medication questions, or send a message to the front desk or provider. Both feed a shared staff queue. The focus is the complete operational workflow, not just picking up the phone.
Will this work with our EMR and phone system?
Felix is live today with EMR connectivity for supported actions. We’ll still confirm your exact phone and EMR setup during the demo. Practice Fusion and eClinicalWorks are part of our current workflows; available actions depend on your practice’s setup. Other systems require a capability review. We don’t promise universal integration or unsupported write-back.
Review current setup informationWhat if a patient needs a real person?
Clara and Felix identify themselves as automated assistants and transfer to a person when asked. Escalation and after-hours handling should be agreed around your practice’s policies. Clinical decisions remain with your care team.
What does it cost?
Pricing needs to reflect your practice’s volume, workflows, and setup. We’ll discuss scope and pricing during the walkthrough rather than recommend a package before understanding your needs.
What will we see in a demo?
Bring your specialty, EMR, and the part of the workday you most want to improve. We’ll walk through Clara on the phone and Felix on the website — how a patient request is captured, connected to your supported EMR actions, and visible to your team.
Your people deserve a better workday
Make room for
what matters.
Let’s talk about a calmer front desk, better patient
relationships, and a healthier practice.